Contact information

Contact Information

Thank you for visiting Shops At Presidio LLC. We value our customers and are committed to providing a pleasant shopping experience. Whether you have questions about our furniture, need help with an order, or require assistance with shipping or returns, our customer support team is here to help.

Customer Support

For questions about our products or services, please contact us using the information below.

Business Name: Shops At Presidio LLC

Email: [email protected]

Business Address:

9800 Hillwood Pkwy Ste 140
Fort Worth, TX 76177
United States

Website: https://wqd1bu-g2.myshopify.com/

How Can We Help?

Our customer support team can assist you with:

  • Product information about sofas, armchairs, coffee tables, and living room chairs

  • Product dimensions, materials, and specifications

  • Order confirmation and order status inquiries

  • Shipping, delivery, and tracking information

  • Returns, refunds, and exchanges

  • Damaged, defective, or incorrect items

  • General questions about our store and services

Customer Support Hours

You may contact us by email at any time.

We aim to respond to customer inquiries within 1–2 business days. Response times may vary during weekends, public holidays, or periods of high inquiry volume.

Order Inquiries

If you are contacting us about an existing order, please include your order number and the email address used during checkout. This will help us locate your order and assist you more efficiently.

For damaged or incorrect items, please include a brief description of the issue and clear photographs when possible.

Contact Us

We appreciate your feedback and are always happy to hear from you. Our goal is to make your furniture shopping experience as convenient and enjoyable as possible.

Thank you for choosing Shops At Presidio LLC. We appreciate your business!